Chai Wu Harrods: I do, but I don’t

Last time I visited Chai Wu, Jasiminne and I tried the Christmas menu over good tea. I remember enjoying their take on festive fare and highlights included saucy shimeji mushrooms, cod in this fab sauce, and a gooey choccy fondant. Ho ho ho, indeed.

My first impressions of Chai Wu was purely based on the Christmas Menu, which I thought was decadent and decent for the price (£88 for a good number of courses made with lux ingredients).

Months later, I found myself back at the same table we shared to try the restaurant’s latest fare.

I do like the look of the tiny restaurant and think it’s a deflection from the sportswear section just outside. The bar counter boasts of a beautiful display of shellfish, vegetables and bottles of bubbly.

The steamed dim sum platter consists of six mouthfuls of indulgent produce. There’s seabass with gold leaf, Alaskan king crab and spinach, lobster dumpling topped with caviar, har gau with truffle, scallop and foi, and a vegetarian dumpling. The quality of ingredients is undeniably good and it’s definitely honed for Harrods’ target market.

From the grill, we ordered a portion of the Alaskan King crab legs. I love crab, and I am obsessed with perfectly cooked crab. Chai Wu surprised me with this one, which was the night’s highlight. The mouth-feel was good and the chew was just right. I liked the subtle smoke from the charcoal grill but I appreciate the fact that it didn’t overpower the sweetness of the crab itself. Served with a simple garlic butter sauce, this was a winner.

The Harrods Special sushi roll was something I enjoyed previously at Pan Chai. Having said I’d order it again, I did. The fresh snow crab still did the trick for me but I still have the same qualms about the amount of rice they use!

We ordered one of Chai Wu’s signature dishes, the Dover sole with black bean sauce. I definitely didn’t expect the deconstructed presentation, which I found amusing at first until I realised I would’ve preferred the fish swimming in the sauce. I found the rolled up fish nicely cooked but would’ve had more flavour if it had been soaked in the nice black bean sauce.

I love pea shoots so I was happy to see this in the vegetables section. Sautéed in truffle oil and garlic, this was a moreish dish.

There was a slight misunderstanding with our noodle dish. We ordered the crispy seafood noodles with scallops, tiger prawns and langoustine but at first go, they gave us the thick egg noodle variety. The second time the dish arrived, it still came with the thick noodles. As a gesture of apology, the staff just gave us the noodles for free instead. To be fair, I thought it was quite hearty and nice enough.

Our crispy seafood noodles came in the end and it was pretty good, too. I’d’ve preferred a bit more seasoning in the sauce but I thought the seafood tasted good.

Verdict for Chai Wu

I wanted to love Chai Wu - I do, I do, I do, but having grown up eating a ridiculous amount of Chinese food (and knowing more about the cuisine beyond pork fried rice),  I don’t. I mean, not enormously. I liked the Christmas Menu a lot, but the normal menu was kinda hit/miss for me.

Price point is geared towards the higher mark as expected. Our meal was complimentary but if we were to have paid for it, sans the free noodles and an addition of two glasses of wine (£15 each), the actual bill would’ve totalled for twice as much as a four-course meal at Alain Ducasse. Perhaps the use of lux products justifies that but experience-wise, it’s different. I still think the best Chinese restaurants in London are the most authentic and you don’t have to pay an absolute fortune for it.

The menu was okay and there are gems that I would seriously go back for such as the Alaskan king crab legs and the pea shoots with truffle. All other things I’ve tried were just okay. I suppose their selling point is the ‘luxury experience’ and the fact that all of the produce they’ve used were fresh. Which is good!

If you do want to impress though, by all means, take a date here. It’s secluded enough from the busyness of the department store and nice enough to have a bit of quiet.


Chai Wu
87–135 Brompton Rd, Knightsbridge, London SW1X
Our meal was complimentary but all opinions are my own
Chai Wu - Harrods Menu, Reviews, Photos, Location and Info - Zomato

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  1. Connie
    16th July 2017 / 3:05 pm

    I can only imagine the ridiculous price-point given its target clientele who probably care more about being there than what they’re actually eating most of the time… I was pleasantly surprised by Pan Chai but still thought it was very, very expensive! Sometimes I find one of those old school Chinese restaurants delivers the best in terms of quality and value!

    • Honey de Gracia
      16th July 2017 / 7:45 pm

      I really liked Pan Chai too but agree that for what it is and quality, it’s rather pricy. I mean, fair enough it’s a Harrod’s concession but mate, I’d spend the same in an actual restaurant anyways so… Not wanna burst their bubble or anything because some of the dishes are really delicious but just saying…

  2. 17th July 2017 / 1:03 am

    I haven’t tried Chai Wu but I did visit Pan Chai last month - I really enjoyed the sashimi but I’m not sure I could justify the final bill given the cost / quality ratio.

    • 17th July 2017 / 1:28 am

      I liked Pan Chai too, even better than Chai Wu! But agree, price point is a bit steep!

  3. 17th July 2017 / 4:32 pm

    I haven’t visited Pan Chai before but I think if you’re going to pay a high amount for a dining experience the food has to match up, especially if its in a luxurious location.

    Your photos were lovely and the food does look tasty, but a shame to hear it wasn’t as up to scratch as you hoped.

    Laura xo

    • Honey de Gracia
      24th July 2017 / 1:56 am

      Thanks, Laura! I think out of all the restaurants the company has in Harrods, I’d say I liked Pan Chai best. At least that one can sort of justify the price point (even though it’s still slightly pricey).

  4. 18th July 2017 / 1:32 am

    It is so annoying when they charge you an arm and a leg, but the overall dining experience doesn’t match the price tag. It’s good you had a few of your favorite dishes though. xx

    • Honey de Gracia
      24th July 2017 / 1:55 am

      I really enjoyed the Alaskan King crab leg!

  5. 18th July 2017 / 9:55 am

    I agree, Chai Wu is seriously expensive for a casual-ish dining experience while shopping!

    • Honey de Gracia
      24th July 2017 / 1:55 am

      Strategic location for its target market though!

  6. 18th July 2017 / 6:45 pm

    It sounds like the price point doesn’t quite match the quality, which is a shame. x

    • Honey de Gracia
      24th July 2017 / 1:54 am

      The food itself wasn’t so bad, but I just thought it was average for what it was worth.

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